We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@tranquility-wellness.net
Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at info@tranquility-wellness.net

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@tranquility-wellness.net

Orders will process in 2 to 4 business days. Order processing takes place prior to shipping. 

Tranquility & Wellness is a Partner with Young Living: Professional Account #39513338 

Products are provided by Young Living and Shipped from Tranquility & Wellness's warehouse. Products may be purchased in person or shipped from our warehouse. 

 Please feel free to contact with any questions at info@tranquilitywellness.us

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

The rate for coaching services is $120 per hour. We are unable to offer sliding scales at this time.

Consultations can be scheduled on either our services or contact page.